ITIL® V5 Strategy
Course Code: ITIL5SLST
Duration: 1 day
Price: £2045.00
Upcoming Events
- Virtual Classroom
- Wed 17 March 2027
- 1 day
- £2,045.00 (€2,380.00)
Course Overview:
This course equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility and continual value co-creation in a rapidly evolving environment.
Target Audience:
This course is aimed at:
- Leaders with strategic responsibility at all levels of the organisation.
- Professionals with tactical responsibility for implementing strategy.
- Professionals with operational responsibility for supporting strategic objectives.
Course Objectives:
By actively participating in this course, you will learn about the following:
- Recall core ITIL® concepts such as the ITIL® Guiding Principles, the ITIL® Product and Service Lifecycle, the ITIL® Four Dimensions and the ITIL® Value System.
- Describe key strategy concepts including digital strategy, vision, values, digital transformation, and strategy in a VUCA environment.
- Identify strategic considerations across organisations and people, partners and suppliers, information and technology, and value streams and processes.
- Explain the ITIL® Strategy Management Model and its two lifecycles: strategy development and strategy implementation.
- Understand how ITIL® integrates with DevOps and PRINCE2®.
Course Content:
Module 1: Key ITIL® terms and definitions
- Key concepts of ITIL®
- Key concepts of ITIL® Strategy
- Strategy across the ITIL® Four Dimensions
Module 2: The ITIL® Strategy Management Model
- Introduction to the ITIL® Strategy Management Model
- Strategy development
- Strategy implementation
- Sustainable strategy management
Module 3: Strategic capabilities
- Leadership
- Communication
- Innovation
- AI governance
- Organizational Change Management (OCM)
- Digital ethics
- Complexity thinking
- Portfolio management
- Risk management
- Sustainability
Module 4: ITIL® and other frameworks
- ITIL® and DevOps
- ITIL® and PRINCE2®
Prerequisites:
The candidate must have passed one of the below certifications:
- ITIL® 4 Foundation examination
- ITIL® (Version 5) Foundation examination
Recommended prerequisites:
- ITIL5F – ITIL® (Version 5) Foundation – Including Exam
- ITIL5F-2 – ITIL® (Version 5) Foundation (2 days) – Including Exam
Certification / Exam:
This course includes the ITIL® (Version 5) Strategy examination.
The exam is 90 minutes long and consists of 40 multiple-choice questions. It is an open book exam with a pass mark of 70%. Exam vouchers are provided with this course and have a validity of 12 months — you will need to schedule your exam within this time frame.
Further Information:
For more information or to book this course, please contact our Course Enquiries Team on 0117 370 1970 or send us an email us at enquiries@skilltec.co.uk
The ITIL® Courses are offered by ATO Somerset CC and Global Knowledge Training Ltd. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
