ITIL® V5 Foundation Bridge
Course Code: ITIL5FB
Duration: 1 day
Price: £995
Upcoming Events
- Virtual Classroom
- Fri 15 May 2026
- 1 day
- £995.00
- Virtual Classroom
- Fri 5 June 2026
- 1 day
- £995.00
- Virtual Classroom
- Fri 10 July 2026
- 1 day
- £995.00
- Virtual Classroom
- Fri 21 August 2026
- 1 day
- £995.00
- Virtual Classroom
- Thu 10 September 2026
- 1 day
- £995.00
Course Overview:
ITIL® is the most widely adopted framework for managing technology-based services and creating value for stakeholders and has evolved beyond IT service management into a best-practice framework for digital product and service management.
The ITIL® (version 5) Foundation Bridge training course focuses on the key enhancements introduced in ITIL® (version 5) and your ability to apply them in modern digital environments.
Target Audience:
The target group for the ITIL® V5 Foundation Bridge Certificate in IT Service Management is:
- Anyone who wishes to upgrade their ITIL® V5 knowledge
- Existing ITIL® qualification holders wishing to update their knowledge.
Course Objectives:
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This course provides a fast, focused route for ITIL®4 Certification Holders to upgrade to ITIL® Foundation (Version 5), concentrating only on the updates introduced in ITIL® Foundation (Version 5).
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The purpose of the Foundation Bridge course and qualification is to introduce students to the essential concepts of ITIL®5. The course will also prepare students to take the ITIL® 5 Foundation Bridge Certificate.
Course Content:
Candidates can expect to gain comprehension and awareness in the following topics upon successful completion of the education and examination components related to this certification.
Key Enhancements in ITIL® (Version 5)
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Understand what has changed since ITIL® 4.
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Focus only on the new and refined concepts, terminology, and structural updates introduced in ITIL® Foundation (Version 5).
Digital Product and Service Management Evolution
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Explore how the new ITIL® reflects modern digital and AI-enabled environments.
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Understand how increasing complexity shapes digital product and service management across their lifecycle.
Updated Language and Core Concepts
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Gain clarity on the updated terminology and principles shaping ITIL® (Version 5), ensuring confident communication across teams, partners, and stakeholders.
Enhanced Value Creation Approach
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Discover how ITIL® (Version 5) reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery, and measurable outcomes.
Applying ITIL® (Version 5) in Practice
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Learn how to integrate the enhancements into your existing ITIL® knowledge and apply the updated guidance to improve collaboration, performance, and results.
The ITIL® Product and Service Lifecycle
- Introduction to the ITIL® Product and Service Lifecycle
- Purpose and scope of the ITIL® Product and Service Lifecycle activities
- Value Chain and Lifecycle Management activities
Prerequisites:
This course is only for those people who currently hold the ITIL® V4 Certification.
Certification / Exam:
The official examination is a 30-minute closed-book, multiple-choice examination comprising 20 questions. The pass score is 65% (13 out of 20).
Further Information:
