Effective Communication & Feedback
Course Code: BSECF
Duration: 1 day
Price: £395
Upcoming Events
- Virtual Classroom
- Mon 18 May 2026
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Wed 26 August 2026
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Wed 11 November 2026
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Thu 4 February 2027
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Wed 12 May 2027
- 1 day
- £395.00 (€460.00)
Course Overview:
During this course you will go through a range of communication styles to learn where each skill is appropriate and how best to use it, along with getting better knowledge of how to use Listening & Questioning skills.
Target Audience:
This course is designed for any business professional who is looking to improve their communication skills when dealing with colleagues or as a Team Leader/Manager.
Course Objectives:
By actively participating in this course, you will learn about the following:
- Be able to describe what effective communication comprises and how it can fail.
- Be able to use listening and questioning as part of your people management skillset.
- Be able to use a range of communication styles to get your message across and manage communication within your team.
- How to deliver feedback in a constructive and motivational way.
- Be able to create your own action plan
Course Content:
- Introduction & Personal Objectives
- Course Objectives & Timetable
- What is Effective Communication
- Why does communication fail?
- Transactional Analysis
- Communicating Change
- Feedback Revisited
- BOOST Revision
- Delivering Feedback
- DESC
- Stages of Assertion
- Feedback Case Studies and Practice
- Feedback Delivery & Discussion
- Action Planning
- Review
- Evaluation
Prerequisites:
There are no pre-requisites for our onsite or in-centre courses. For our Virtual Classroom training you will need a laptop or PC with a working microphone. A webcam is also recommended for the best experience.
Certification / Exam:
There is no exam relating to this course.
Further Information:
For more information or to book this course, please contact our Course Enquiries Team on 0117 370 1970 or send us an email us at enquiries@skilltec.co.uk
