Microsoft Copilot Studio - Creating Agents

Our new Copilot Studio – Creating Agents course introduces the next generation of AI-powered assistants and how they can be used to enhance everyday business processes. Agents are intelligent, conversational tools designed for specific purposes—they can answer questions, guide users through tasks, and support users using natural language, all grounded in trusted business information.

Date: Wednesday 14th October

Duration: 1 Day

Location: Skilltec Virtual Classroom

Who is this course for?

Ideal for professionals across operations, sales, IT, and training, this course is designed as a practical introduction to creating agents using both Microsoft 365 Copilot and Copilot Studio. It’s perfect for those who are new to the technology and want to understand how agents work, where they can be applied, and how to start building them in a structured, accessible way. 

What does it cover?

Throughout the course, delegates will learn how to design simple conversational experiences, connect agents to business knowledge such as websites or documents, and understand how agents can support common scenarios like answering enquiries or guiding users through information. The focus is on building confidence with the core concepts, rather than advanced development.

The results....

By the end of the course, learners will have a solid foundation in creating and testing their own agents, with a clear understanding of how they can be used to improve efficiency, provide consistent information, and support teams across the business.