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Our SharePoint Specialist (who loves everything SharePoint) was curious to hear how organisations are using SharePoint today so decided to ask the question on her LinkedIn page.

Our new Copilot Studio – Creating Agents course introduces the next generation of AI-powered assistants and how they can be used to enhance everyday business processes. Agents are intelligent, conversational tools designed for specific purposes—they can answer questions, guide users through tasks, and support users using natural language, all grounded in trusted business information.

If Microsoft 365 Administrator (MS-102) is on your team's training plan, the clock just started ticking. Microsoft has confirmed that MS-102 retires on 30 November 2026, replaced by a new AI-focused exam, AB-650. It's one of the largest waves of certification retirements Microsoft has pushed through in years.

What happens when an IT Team supporting hundreds of employees is faced with growing demand?  Staff begin to experience slow response times, unresolved tickets and poor communication when systems go down.  Without a consistent approach to managing incidents and service requests, maintaining service quality becomes increasingly challenging.

Cyber security is no longer just an IT issue. It is a business-critical priority. From small businesses to global enterprises, organisations of every size are being targeted by increasingly sophisticated cyber criminals. The question is no longer if a cyber-attack will happen, but when.

Still firefighting IT issues? Learn why it happens and how ITIL® helps teams bring structure, consistency and control to service delivery.

Power BI is no longer just a reporting tool. It’s how organisations turn data into decisions.

Learn what good Power BI actually looks like, and how the right training makes the difference.

AI is reshaping how we work.

From drafting documents to automating admin and improving customer service, artificial intelligence is saving time, reducing cognitive load and unlocking new levels of productivity. But for many professionals, it still feels like something that’s “coming soon” or “not for me.”

Microsoft Excel is one of the most powerful and versatile tools for managing data, creating reports, and performing calculations. Whether you are a student, a business professional, or just someone looking to organize personal data, Excel has something to offer for everyone.

Tamar Crossings reached out to us to ask if we could produce tailored customer service training for their busy public-facing teams.  They wanted to upskill their workers to improve the customer's experience and reduce involvement of management in dealing with customer complaints.