Effective administration is associated with high levels of workplace productivity and efficiency. It is almost impossible to run an organisation well without a strong and capable team of support staff. As an administrator your role is to support the team and achieve business goals. This role demands a broad skillset and the ability to turn your hand to almost any task; as a gatekeeper, events planner, project co-ordinator, and diary manager to name just a few!
With so much to consider, it’s important that you are armed with the best techniques to succeed and prioritise your workload effectively. In this course you will develop a toolkit to handle any situation, be it meetings, communication or even stress management.
This course is perfect for anyone who is in an administration role and wishes to better understand the skills required to manage and prioritise their workload. It’s also ideal for non-administrative staff who need help getting organised and managing multiple responsibilities effectively.
By actively participating in this course, you will learn about the following:
Communication in a Business Environment
Office Management
Time Management
Organising Meetings
Stress Management
There are no pre-requisites for our onsite or in-centre courses. For our Virtual Classroom training you will need a laptop or PC with a working microphone. A webcam is also recommended for the best experience!
Business Communication
Written, verbal and face to face
Telephone skills
Listening Skills
Time Management Skills
Prioritisation
Managing time
Office Management
Organisational skills
Diary management
Organising meetings and tips for minute taking
Developing good working relationships
Stress Management
Control and reduce stress